Privacy Policy

Important: This privacy policy explains how Course Elite Network ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Personal Information

When you enroll in our courses or contact us, we may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Course progress and completion data
• Communications with our support team

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referral sources and search terms
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

• Course Delivery: To provide access to course materials, track your progress, and issue certificates
• Payment Processing: To process payments and manage billing for course enrollments
• Customer Support: To respond to your inquiries and provide technical assistance
• Communication: To send course updates, important notifications, and educational content
• Platform Improvement: To analyze usage patterns and improve our website and services
• Legal Compliance: To comply with applicable laws and protect our legal rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who help us operate our platform (payment processors, email services, hosting providers)
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our users
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure payment processing through certified providers
• Regular security updates and monitoring
• Access controls and employee training
• Data backup and recovery procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Store course progress and completion data

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing access to your purchased courses
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Improve our services and platform

When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our platform

Your continued use of our services after policy changes constitutes acceptance of the updated terms.

Contact Information

If you have questions about this privacy policy or our data practices, please contact us: